okba Terms & Conditions —
Your Rights and Responsibilities

1. Acceptance of Terms

By accessing or using the okba platform at okba.app, registering an account, making a deposit, placing a bet, or otherwise engaging with any okba service, you acknowledge that you have read and understood these Terms and Conditions in their entirety, and that you agree to be legally bound by them. These terms apply to all users of the okba platform, regardless of how they access it — whether via a desktop web browser, a mobile browser, or any other means of access.

okba reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, okba will endeavour to notify registered users via the contact details held on their account. However, it remains the responsibility of each user to review these terms periodically. The most current version of these Terms and Conditions will always be published at okba.app/terms-conditions. Your continued use of the platform following any published amendment constitutes your acceptance of the revised terms.

These Terms and Conditions are written in English and the English-language version takes precedence in all matters of interpretation. Where any translation exists for informational purposes, the English text governs in the event of any conflict or ambiguity.

1.1 Contractual Relationship

These Terms and Conditions, together with the okba Privacy Policy and any specific game or promotion rules published on the platform, constitute the entire agreement between you and okba with respect to the subject matter hereof. They supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, relating to the okba platform and its services.

1.2 Amendments and Notification

okba may modify these Terms and Conditions at any time for reasons including but not limited to: compliance with applicable laws and regulations, changes to the platform's features or services, corrections of errors or ambiguities, and improvements to clarity or fairness. The date shown in the "Last Updated" notice at the top of this page will be revised whenever changes are made. Users are encouraged to check this page regularly.

2. Eligibility and Age Restriction

To be eligible to register and use the okba platform, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 18 years of age.
• You are accessing the platform from a jurisdiction in which online gaming is not prohibited by applicable law.
• You are acting on your own behalf as an individual and not as an agent, representative, or nominee of any third party.
• You have not been previously excluded from the okba platform or any affiliated platform for any reason.
• You have not previously been self-excluded from online gaming platforms.
• You are not a current employee, director, officer, or close family member of an employee of okba or any of its affiliated entities, partners, or suppliers.
• You have full legal capacity to enter into a binding contract under the laws applicable to you.

2.1 Age Verification

okba reserves the right to request documentary proof of age and identity at any stage during a user's relationship with the platform. Such documentation may include a national identity card, passport, or other government-issued identification document. Failure to provide satisfactory documentation within a reasonable period of any such request may result in the suspension or closure of the account concerned, with any balance held subject to review pending verification.

2.2 Geographic Eligibility

okba primarily serves players in Bangladesh. It is the sole responsibility of each user to determine whether accessing and using the okba platform is lawful in their jurisdiction. okba makes no representation or warranty that the platform is appropriate or available for use in any particular jurisdiction beyond Bangladesh. Users who access the platform from outside Bangladesh do so at their own risk and on their own initiative.

3. Account Registration and Management

To access the full range of okba services, including placing bets, playing casino games, and processing deposits and withdrawals, you must register a personal account. Each individual is permitted to hold only one account on the okba platform. Registering multiple accounts — whether under the same or different names, email addresses, or phone numbers — is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances held within them.

3.1 Registration Information

When registering an account, you are required to provide accurate, complete, and truthful information. This includes, but is not limited to, your full legal name, date of birth, residential address, email address, and a valid Bangladeshi mobile phone number. You agree to keep this information current and to notify okba promptly of any changes by updating your account profile or contacting the support team at [email protected].

Providing false, misleading, or incomplete registration information is a material breach of these Terms and Conditions and will result in immediate account closure. okba is not liable for any loss or inconvenience arising from your failure to maintain accurate account details.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your login details with any other person. okba will not be held liable for any loss or damage arising from your failure to keep your credentials secure, or from any unauthorised access to your account that results from your negligence.

If you suspect that your account has been accessed without your authorisation, you must notify okba immediately by contacting the support team. okba recommends enabling two-factor authentication (2FA) where available, using a strong and unique password, and logging out of your account after each session, particularly when using shared or public devices.

3.3 One Account Per Person

The one-account rule is enforced at the level of individuals, households, IP addresses, and shared devices. If two members of the same household wish to use okba, they must each register separate accounts and use separate payment methods. Both accounts remain subject to the one-account rule independently; neither may be used to circumvent bonuses, promotions, or limits that are restricted to one use per household.

3.4 Account Currency

All okba accounts are denominated in Bangladeshi Taka (৳). There is no currency conversion process — all deposits, withdrawals, bets, winnings, and bonus amounts are expressed and settled in Taka. This eliminates ambiguity about account balances and ensures players always know the exact value of their funds.

4. Deposits, Withdrawals, and Payments

okba supports a range of Bangladeshi payment methods designed to make funding your account and receiving your winnings as fast and straightforward as possible. All financial transactions on the platform are processed in Bangladeshi Taka (৳) with no hidden conversion fees applied at any stage.

4.1 Accepted Payment Methods

The following payment methods are accepted for deposits and withdrawals on the okba platform:

• bKash — Mobile Financial Service (MFS), instant credit on deposit
• Nagad — Mobile Financial Service (MFS), instant credit on deposit
• Rocket — Dutch-Bangla Bank Mobile Banking, same-day processing
• Upay — United Commercial Bank MFS, same-day processing

okba reserves the right to add, remove, or modify supported payment methods at any time. Players will be notified of significant changes via their registered contact details or through a notice published on the platform.

4.2 Deposit Terms

The minimum deposit amount on okba is ৳300. There is no maximum deposit limit imposed by okba, although your chosen payment provider may apply its own transaction limits. Deposits are credited to your okba wallet immediately upon confirmation from the payment provider. okba is not responsible for delays caused by technical issues on the part of the payment provider.

All deposits must be made from a payment account that is registered in your own name. Depositing using payment accounts belonging to third parties — including family members — is strictly prohibited. Any winnings generated using funds deposited via a third-party account may be voided at okba's discretion.

4.3 Withdrawal Terms

Withdrawals are available to fully verified accounts. The minimum withdrawal amount is ৳500. Withdrawal requests from verified accounts are typically processed within 24 hours, with funds arriving in your bKash, Nagad, Rocket, or Upay account on the same business day in the majority of cases.

okba reserves the right to request additional identity verification documents before processing withdrawal requests, particularly for first-time withdrawals, large amounts, or accounts flagged for security review. Withdrawal requests may be placed on hold during any such review, but okba will communicate the reason for any delay to the account holder promptly.

4.4 Responsible Use of Funds

Players are reminded that funds deposited on the okba platform are intended for gaming entertainment purposes only. okba strongly encourages all players to set personal deposit limits via the Responsible Gaming tools available in Account Settings. These tools are described in detail on the Responsible Gaming page.

5. Bonus and Promotions Policy

okba regularly offers bonuses and promotional incentives to both new and existing players. These include welcome bonuses, deposit match offers, free spins, cashback promotions, and seasonal offers tied to events such as BPL, IPL, Eid, and Pohela Boishakh. Every bonus and promotion is subject to its own specific terms in addition to the general bonus policy set out in this section.

5.1 General Bonus Rules

• Bonuses are credited to your okba wallet only after all qualifying conditions have been met, including minimum deposit thresholds where applicable.
• Each bonus offer is limited to one use per player, per household, per IP address, and per device unless explicitly stated otherwise in the promotion's specific terms.
• Bonus funds and any winnings derived from bonus funds are subject to wagering requirements before they may be withdrawn. The specific wagering multiplier applicable to each bonus will be stated clearly in the promotion's terms at the time of opt-in.
• Wagering requirements must be fulfilled within the time period stated for each bonus. Bonus funds and associated winnings that remain subject to incomplete wagering requirements at the expiry of the bonus period will be forfeited automatically.
• Certain games may contribute differently — or not at all — to wagering requirements. The game contribution schedule for each bonus will be specified in the promotion's terms.

5.2 Welcome Bonus

New okba players may be eligible for a welcome bonus on their first deposit. The specific bonus amount, minimum deposit threshold, wagering requirement, and expiry period are published on the okba platform at the time of registration and are subject to change. Players must opt in to receive the welcome bonus; it is not credited automatically unless otherwise stated.

5.3 Bonus Abuse

Any attempt to abuse, exploit, or manipulate the bonus system — including but not limited to creating multiple accounts to claim the same offer, using bets that constitute low-risk hedging purely to complete wagering requirements, or colluding with other players to share bonus value — is a material breach of these Terms and Conditions. okba reserves the right to void all bonuses and associated winnings, close the accounts involved, and recover any amounts paid out as a result of suspected bonus abuse.

5.4 Changes to Promotions

okba reserves the right to modify, suspend, or withdraw any bonus or promotion at any time, with or without notice, subject to the protection of players who have already opted in to a running promotion in good faith. Players are encouraged to read the full terms of each promotion before opting in.

6. Gameplay Rules and Fair Use

All games available on the okba platform — including cricket and sports betting markets, live casino tables, slot titles, and crash games such as Money Wheel and Go Rush — are governed by individual game rules published within each game environment. Players are responsible for reading and understanding the rules of each game before placing a wager. The general gameplay principles set out in this section apply to all game categories.

6.1 Game Providers and RNG Certification

All casino games on the okba platform are sourced from internationally recognised and independently audited game studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. Every game uses a certified Random Number Generator (RNG) to determine outcomes. No game outcome on the okba platform is predetermined, manipulated, or influenced by the platform operator. RNG certification details are available from the relevant game providers on request.

6.2 Betting Limits

Each game and betting market on okba has minimum and maximum bet limits, which are displayed within the game interface or betting market at the time of placing a wager. okba reserves the right to adjust these limits at any time. For live sports betting, stake limits may vary depending on the specific market, event, and current in-play conditions.

6.3 Void Bets and Technical Errors

In the event of a technical error, system malfunction, or data feed failure affecting a game or betting market, okba reserves the right to void affected bets and return stakes to the relevant accounts. Where a payout has been made in error — including as a result of an incorrectly displayed price, an erroneous game outcome, or a software malfunction — okba reserves the right to recover the erroneous amount from the player's account. Players will be notified of any such recovery action.

6.4 Cricket and Sports Betting Specific Rules

Cricket and sports betting markets on okba are governed by specific market rules applicable to each sport, competition, and bet type. Key principles include:

• All bets are settled based on the official result as declared by the relevant governing body (e.g., ICC for international cricket, Bangladesh Cricket Board for domestic BPL fixtures).
• In the event of a match being abandoned, postponed, or reduced in overs, bets will be settled in accordance with the specific competition rules published for that market.
• In-play betting is available on selected markets. In-play odds are updated in real time; it is the player's responsibility to confirm the current price before placing a live bet.
• okba reserves the right to suspend any betting market at any time, including for reasons of integrity protection or abnormal betting activity.

7. Prohibited Conduct

The following activities are strictly prohibited on the okba platform. Engaging in any of these activities constitutes a material breach of these Terms and Conditions and may result in immediate account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities where appropriate.

• Fraudulent activity: Using stolen, cloned, or fraudulently obtained payment instruments to fund your account.
• Money laundering: Using the okba platform to conceal, transfer, or legitimise proceeds of illegal activity. okba complies with all applicable anti-money laundering obligations and reserves the right to file suspicious activity reports with relevant authorities.
• Multi-accounting: Registering more than one account for the purpose of claiming additional bonuses or circumventing account restrictions.
• Collusion: Coordinating with other players to manipulate game outcomes, share bonus value, or gain an unfair advantage on the platform.
• Arbitrage betting: Systematically exploiting pricing discrepancies between okba and other platforms in a manner that constitutes professional arbitrage rather than recreational wagering.
• Automation: Using bots, scripts, artificial intelligence tools, or any other automated means to interact with the platform, place bets, or access games.
• Chargebacks: Initiating a chargeback or payment dispute with your payment provider for funds that have been legitimately deposited and used on the platform.
• Impersonation: Registering or operating an account in another person's name, or providing false identification documents.
• Underage gaming: Accessing or attempting to access the platform if you are under 18 years of age, or facilitating access by a person under 18.

8. Account Suspension and Closure

okba reserves the right to suspend or permanently close any player account at its sole discretion, with or without notice, for any reason it deems appropriate, including but not limited to: violation of these Terms and Conditions, suspected fraudulent activity, failure to pass identity verification, non-compliance with responsible gaming requirements, or at the player's own request.

8.1 Voluntary Account Closure

Players who wish to close their account voluntarily may do so at any time by contacting the support team at [email protected]. Before closing an account, any remaining balance must be withdrawn to a verified payment method held in the account holder's name. okba will process a voluntary closure request within five business days of receipt, subject to any pending verification or withdrawal processes being resolved.

8.2 Self-Exclusion

Players who feel that their gambling is becoming problematic may request a self-exclusion period of 30 days, 90 days, 180 days, or permanent self-exclusion. Self-exclusion requests take effect within 24 hours of being processed and cannot be reversed during the exclusion period. Full details of the self-exclusion process and other responsible gaming tools are available on the Responsible Gaming page.

8.3 okba-Initiated Closure

Where okba closes an account due to a breach of these Terms and Conditions, any balance remaining in the account may be forfeited in full, depending on the nature and severity of the breach. Where an account is closed for reasons unrelated to player misconduct — for example, at the platform's commercial discretion — any verified balance will be returned to the account holder via their registered payment method within a reasonable timeframe.

8.4 Dormant Accounts

An account is considered dormant if it has not recorded any login activity for a continuous period of 12 months. okba reserves the right to apply a monthly dormancy administration fee to dormant accounts, deducted from the account balance, after providing reasonable advance notice to the registered email address. Where the balance reaches zero as a result of dormancy fees, the account will be closed. Players wishing to reactivate a dormant account should contact the support team.

8.5 Limitation of Liability

To the fullest extent permitted by applicable law, okba's total liability to any player arising out of or in connection with their use of the platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by that player during the 30-day period immediately preceding the event giving rise to the claim. okba is not liable for indirect, consequential, special, or punitive damages of any nature. Nothing in these Terms and Conditions limits okba's liability for fraud or for any matter where liability cannot be lawfully excluded.

8.6 Governing Law and Disputes

These Terms and Conditions and any dispute arising out of or in connection with them shall be interpreted in accordance with principles of fair dealing and reasonable commercial practice. Players who wish to raise a dispute should first contact the okba support team at [email protected] to seek resolution informally. okba commits to acknowledging all formal dispute submissions within three business days and to providing a substantive response within 14 business days of receipt.